Sales & service · module
Every call, on the record.
Recordings sync to the right customer automatically — from RingCentral, or from any recorder via the Beacon desktop connector.
CALLS · TODAYSYNCING
9:12 · InboundS. Chen · 4:32SYNCED
10:05 · OutboundM. Alvarez · 2:11SYNCED
11:40 · InboundNew caller · 6:03LEAD
ILLUSTRATIVE — SAMPLE DATA
What it does
Call Recording & Beacon, in practice.
01
RingCentral connection
Recordings attach to the customer as calls end.
02
Beacon desktop uploader
Watches your recordings folder and syncs by filename — works with any system that saves files.
03
Office-network protection
Beacon connects only from your company’s IP; field workers get scoped exceptions.
04
On the communications tab
Recordings sit in the same thread as texts and emails.
05
Coaching & disputes
Settle “who said what” in seconds.
One dataset
Connects with
No exports, no re-keying — Call Recording & Beacon shares the same records as everything else you turn on.
Fit
Best for
Part of the typical stack for these business types — see the full workflow for yours.
Get started
Call Recording & Beacon — plus everything it connects to.
Turn on what you need, under your brand. Join the waitlist for early-team pricing.